Safe & Reliable Use
At Astoness, we ensure that all rental items are thoroughly cleaned, disinfected with alcohol, and tested for proper functionality. Additionally, we offer support on how to use our products and handle any malfunctions or defects that may occur.
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Safe & Reliable Use
At Astoness, we ensure that all rental items are thoroughly cleaned, disinfected with alcohol, and tested for proper functionality. Additionally, we offer support on how to use our products and handle any malfunctions or defects that may occur.
Browse Products
Reasons to Use with Confidence
reason
01.
Free Support for Usage
We provide complimentary assistance with basic usage and setup. If you have any questions about connecting PC VR systems or downloading software, please feel free to contact us.
reason
02.
Peace of Mind in Case of Issues
If any rental items we deliver are found to be defective or malfunctioning, we will either replace them with alternatives or offer a refund.
Even in cases of damage or malfunction caused by the customer, the maximum liability is up to €200. You won't be responsible for costs beyond that, even if the item is broken due to negligence.
Please note that compensation fees may vary for certain products. Please check the "Usage Precautions" on the product pages.
reason
03.
Inspected & Tested Products
We conduct thorough inspections and functionality tests on all products before shipping.
We check the condition of lenses and video output, ensure controllers power are on, verify successful setup with PCs, and confirm that standalone units are initialized. This ensures that you receive products ready for immediate use.
Reasons for a Pleasant Experience
reason
01.
Fully Sanitized and Cleaned
We pay utmost attention to hygiene by thoroughly cleaning and disinfecting all products with alcohol.
Please use the VR mask included with your rental. Using the mask ensures a more hygienic and safe experience.
reason
02.
Products in Excellent Condition
We send products in excellent condition without any damage or stains to ensure your comfort.
If there are minor scratches, we inspect and document the damage before sending the product, so you can use it with confidence.
FAQ About Usage
I want to know how to initialise devices.
A QR code for initial setup instructions is attached on the product checklist.
What I need to use the devices
The required PC specifications vary depending on the device. Some standalone models may require a smartphone. Please refer to the product descriptions on each product page for more details.
